General problem solving

Why is the remote range getting shorter?

The remote batteries are going flat. Replacement batteries are available online or from your AVS dealer or electrical retailer.

How do I get a new remote?

Replacement remotes are available from your AVS dealer or online. If you have lost both remotes please also read the information for emergency disarm below or in your owner’s manual.

The system disarms and the dash lights are working but the car won’t start?

There is a clicking sound when I try to turn on the car but it won’t start?

It is likely the car battery is flat. The system draws such a small amount of power it can be armed and disarmed (just like you can still see the dash lights) but the car does not have enough power to start. You will need to replace or recharge the car battery.

NOTE: If jump-starting the car please use protected jumper leads as failure to do so can do irreparable damage to the alarm system (and your car’s computer system) and will void your car alarm warranty.

I’m worried the alarm will drain the car battery?

The system has been designed to draw as small an amount of current from your car battery as possible (<20mA). As long as the car’s battery is in good condition the system should not adversely affect most car’s batteries if left unattended for up to about three weeks.